Lehigh Valley Ambassador

“We have a story to tell, and that is our job to be ambassadors of the Lehigh Valley.
– Alex Michaels, President & CEO, Discover Lehigh Valley
By working through this online training course, you will gain the skills and confidence to offer visitors a genuinely heartfelt welcome – the type that only a person who loves their community can deliver.
We know that when visitors are greeted at every touchpoint during their stay with a. warm welcome and genuine interaction, they’ll have a positive experience. These positive visitor experiences lead to new advocates and rave reviews that encourage more people to experience our destination.

Why become a Lehigh Valley Ambassador?

  • You’ll gain a meaningful and respected certificate of completion to add to your resume
  • You’ll build valuable skills that will prove useful throughout your career
  • You’re taking steps to advance your career
  • You get to network with other tourism people
  • You’ll be the first to know with regular advice and notifications

After taking this course, you’ll be able to…

  • Speak with confidence about a wide variety of things to do, places to visit, and where to eat when communicating with visitors
  • Share your pride in our community as a designated ambassador through your work, volunteer activities and at civic events
  • Join members of our community for special invitation only experiences like exhibit openings, networking receptions and much more
  • Access up to date calendar of events, regional tools and resources with ease.

Not sure how to sign up? Check this out.

Getting Started

Value of Tourism

1
Welcome Lehigh Valley Ambassadors
2 minutes
2
Instructor Introduction: Module One
3
Our Beautiful Lehigh Valley
4
What is a Destination Marketing Organization?
5
Hotels in Lehigh Valley Pop Quiz
1 question
6
The Impact of Tourism
7
Tourism Impact Pop Quiz
1 question
8
Why Visitors Travel Here
2 minutes

Set amid gentle hills and charming countrysides, Lehigh Valley, Pa. is home to AllentownBethlehem, and Easton, as well as dozens of small towns – ready for exploration. Learn more about why visitors come to Lehigh Valley.

9
Visitors Pop Quiz
1 question
10
Get to Know Our Team

Get to Know Lehigh Valley

1
Instructor Introduction: Module Two
2
Seasons in Lehigh Valley
4 minutes

What does tourism mean to our community? In this lesson we are going to talk more about the importance of Tourism for Lehigh Valley.

3
Small Town Charm
4 minutes

Are you ready to learn more about the cities and towns which together form Lehigh Valley? Follow along as we share more!

4
Discover An All Inspiring City – Allentown
5
Ice Hockey
1 question
6
Discover The Christmas City – Bethlehem
7
Moravian Settlers Pop Quiz
1 question
8
Discover An Innovative City – Easton
9
Sports Rivalry Pop Quiz
1 question

Discover Events and Resources

1
Instructor Intro: Module Three
2 minutes
2
Lehigh Valley Events
3 minutes

There’s never a shortage of awesome things to do in Lehigh Valley, but there are some things you must experience — especially if you’ve either never been to our region, or if it's been a few years. Follow along as we share more!

3
How Lehigh Valley Does Festivals
4
Discover Local Flavors
4 minutes

There is quite the variety of restaurant options available in Lehigh Valley. Follow along as we share more!

5
Where To Stay
4 minutes

There are a number of different hotel and lodging options here in Lehigh Valley. Follow along to learn more!

6
Discover Libations
7
Wine Making in Lehigh Valley Pop Quiz
1 question
8
Art
9
Art
1 question
10
Fun Experiences for the Kids
11
Follow us on Social!
This course is completely free!
Allow a minimum of 25 minutes to watch all the videos and answer the quiz questions. Further reading using the links and downloadable information sheets will take you longer, but won't prevent you from finishing the course. You can always come back to read the extra bits later.
If you don't answer the quiz questions correctly the first time, the system will take you back up to the question that needs fixing. It will put a tick against right answers, and a red cross against those you will need to fix before you can move on.
Congratulations! This is great recognition that you have taken the time to watch the videos, read the information and passed the quiz questions. You're already doing a great job offering visitors a warm Lehigh Valley welcome! You are now allowed to use the course name on your CV and download the certificate for your portfolio and share on social media. Stay tuned and check your email for confirmation and an invitation to the next networking event.
Yes. This course is open to all!
No. You can pick up right where you left off and finish the course at your pace.
The course curriculum is available for you to preview before you register for the course.

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Enrolled: 23 students
Duration: 45 minutes
Lectures: 22
Video: 25 minutes
Level: Beginner

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Lehigh Valley Ambassador
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