The Tourism Academy

Section 1

Module 1: Introduction to Teams

1

1.1 What we define as a “team”?

2

1.2 Groups vs Teams

3

1.3 Characteristics of High-Performance teams

Section 2

Module 2: Leading Teams

1

2.1 Critical Insights

2

2.2 The key role of a team leader

3

2.3 The challenges of a team leader

Section 3

Module 3: The Five Critical Dysfunctions

1

3.1 Common problems in teams today

2

3.2 Key practical takeaways – the five dysfunctions presentation

Section 4

Module 4: Key Theories

1

4.1 How Management theories interpret performance

Section 5

Module 5: Key ingredients of Success

1

5.1 Four fundamental elements for effective and successful teams

2

5.2 Food for thought – exercise for your team

3

Qui(ck) Qui(z)

3 questions

Section 6

Module 6: Organizing with the Right Tools

1

6.1 Useful tools in project management: team scope and objectives

2

6.1.1 The team charter

3

6.1.2 The Gantt chart

Section 7

Module 7: The Significance of Competitive Advantage

1

7.1 Basic types of competitive advantage

2

7.2 Mediating effects of the RBV theory

3

7.3 Recommendations for leaders

4

Qui(ck) Qui(z)

3 questions

Section 8

Module 8: Recap and Evaluation

Section 9

Thank you

1

The end of this course

Building High-Performance Teams for a Sustainable Competitive Advantage

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Course sections

Module 1: Introduction to Teams

Module 2: Leading Teams

Module 3: The Five Critical Dysfunctions

Module 4: Key Theories

Module 5: Key ingredients of Success

Module 6: Organizing with the Right Tools

Module 7: The Significance of Competitive Advantage

Module 8: Recap and Evaluation

Thank you

Questions

Module 7: The Significance of Competitive Advantage

Qui(ck) Qui(z)

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